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Partner Outcomes and Rel Spc ID-7096

Job summary

Join a leading health solutions provider focused on enhancing the healthcare experience for millions. This role is pivotal in fostering relationships with healthcare providers, ensuring they receive the support needed for optimal performance. You will be responsible for managing provider inquiries, onboarding, and driving improvements in service delivery. Collaborate with cross-functional teams to address complex issues and enhance provider satisfaction. If you're passionate about healthcare and eager to make a meaningful impact, this position offers a rewarding opportunity to contribute to innovative healthcare solutions.

Benefits

Comprehensive health benefits
Retirement Plans
Generous PTO
Incentive Plans
Wellness Programs
Paid Volunteer Time Off
Tuition Reimbursement

Qualifications

  • 3+ years in healthcare with knowledge of delivery systems.
  • Experience collaborating with cross-functional teams.
  • Proficient in customer service and provider relations.

Responsibilities

  • Cultivate relationships with healthcare providers.
  • Manage provider onboarding and training.
  • Analyze performance data to improve provider satisfaction.

Skills

Healthcare Knowledge
Customer Service
Data Management
Project Management
Communication Skills
Problem Solving
Relationship Building
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Education

High School Diploma/GED
Bachelor's Degree

Tools

MS Office Suite
Healthcare Information Technology Systems
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...