Manager Retail Performance - Southwest ID-7095
Job Description
Summary
As a Manager of Retail Performance - Southwest at Tiffany & Co., you will collaborate with corporate, regional, and store leadership teams to enhance retail performance and excellence across the market. You will monitor and review store performance, partnering with Store Directors to improve sales, client experience, productivity, operations, and compliance.
Responsibilities- Collaborate with the Market Vice President to build and review store performance goals.
- Partner with Retail leaders to drive performance across sales, retail KPIs, and non-selling activities.
- Work with Finance and HR on FTE planning, productivity, and optimization.
- Design store-specific strategies to reach brand priorities and elevate the Client Experience.
- Lead and plan in-store activities to deliver client service results.
- Drive regional filtration efforts for streamlined communication and processes.
- Lead regional projects and execute business initiatives, including store incentives and retail-specific projects.
- Coordinate product flow, store openings, and logistics with Merchandising and Supply Chain.
- Collaborate with Store Planning and Maintenance on new openings and renovations.
- Drive new tools and coordinate store issue follow-ups with IT.
- Demonstrates agility and adaptability to changing markets.
- Leads with a proactive approach to opportunities and problem-solving.
- Fosters a collaborative approach and promotes diverse points of view.
- Identifies growth opportunities in each store to increase market performance.
- Empowers teams and holds self and others accountable.
- Embraces challenges and encourages others to do so.
- Implements client and people-centric solutions.
- Effectively communicates the 'why' and inspires change.
- Adapts quickly and remains positive and solution-focused.
- Confident in taking initiative and identifying appropriate actions.
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Company Intro
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.
Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.
