FSE Huntersville ID -10059
Do you like fixing robots? Do you like new challenges? Then I have a job for you!
What you'll do:
- Diagnose and repair Fanuc equipment at customer sites on a moment’s notice and remain on-site for the duration of time required to perform the troubleshooting and repair. Assignments may involve long hours, night, weekend and holiday work.
- Work with customers to solve problems collaboratively, including union personnel and other Fanuc employees.
- Upon the completion of the call maintain impeccable documentation
More stuff:
- Must be meticulous with Field Service Report describing the problem, the corrective action and detailing the labor, material and travel expense costs is provided to the customer and then returned to HQ for processing.
- Documenting The Company's products and related peripheral equipment performance, failure modes and reporting results for the purpose of troubleshooting, repairing, and restarting the system
- Daily reporting to the Service Supervisor & Dispatch to update status & availability
- Maintenance of a service tool kit and documentation to facilitate rapid customer response
- Perform warranty service on The Company's products Data Entry, No Degree, $40/hr, Part-Time, Remote Job Weekend Customer Support, $42/hr, Remote, College Student Remote Phone Job, $40/hr, No Degree, College Student Friendly Virtual Assistant, $42/hr, Evening, Remote, College Student Phone Support, $35/hr, Weekend, Remote, No Experience Phone Support, $50/hr, Weekend, Remote, No Experience Live Chat Support, $40/hr, Weekend, Remote, College Student Remote Customer Support, $35/hr, Night Shift, No Degree Remote Customer Support, $40/hr, Night Job, No Experience Remote Data Entry, $45/hr, Weekend Job, College Student Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Live Chat Support, $42/hr, Weekend, Remote, No Degree Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Data Entry, $40/hr, Part-Time, College Student Job Live Chat Support, $35/hr, Remote, No Experience Required Remote Phone Support, $40/hr, Evening, No Experience Required Remote Data Entry, No Experience, $40/hr, Part-Time Remote Customer Support, $40/hr, Night Job, No Experience Remote Moderator, $40/hr, Weekend, No Experience Required Remote Data Entry, $40/hr, Weekend Job, College Student Virtual Assistant, $42/hr, Remote, Weekend, No Degree Data Entry, $45/hr, Remote, Night Job, No Degree Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Phone Support, Remote, $42/hr, Evening/Night Shift Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Phone Support, $45/hr, Evening, No Experience Required Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Customer Support, $45/hr, No Degree, Evening Job Remote Phone Job, $42/hr, Night Shift, College Student Friendly Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Live Chat, $45/hr, College Student, No Experience Remote Live Chat, $50/hr, College Student, No Experience Data Entry, Remote, $40/hr, Evening Job, No Degree Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Phone Job, $40/hr, Night Shift, College Student Friendly Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Customer Support, $35/hr, Night Job, Remote, No Experience Virtual Assistant, $50/hr, Evening, Remote, College Student Customer Support, $40/hr, Remote, Evening, No Experience Remote Phone Support, $45/hr, Evening, No Experience Required Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Phone Job, $45/hr, No Degree, College Student Friendly Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Data Entry, $40/hr, Part-Time, College Student Job Phone Support, $40/hr, Remote, No Experience, Evening Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Data Entry, $40/hr, Part-Time, College Student Job Weekend Customer Support, $42/hr, Remote, College Student Data Entry, No Experience, $35/hr, Remote, College Student Live Chat Support, Remote, $40/hr, Night Shift, College Student Data Entry, $40/hr, No Experience, Remote, Weekend Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Phone Support, Remote, $50/hr, No Experience, Night Shift Data Entry, $40/hr, No Experience, Remote, Weekend Job Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Data Entry, $40/hr, Part-Time, College Student Job Data Entry, Remote, $42/hr, Evening Job, No Degree Phone Support, Remote, $42/hr, Evening/Night Shift Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Customer Support, $42/hr, Night Job, No Experience Phone Support, Remote, $40/hr, Evening/Night Shift Phone Job, $50/hr, Remote, Part-Time, College Student Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Data Entry, No Degree, $40/hr, Part-Time, Remote Job Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Phone Support, Remote, $35/hr, No Experience, Part-Time Customer Support, $40/hr, Remote, Part-Time, No Degree Live Chat Support, $35/hr, Remote, No Experience Required Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Phone Job, $40/hr, No Degree, College Student Friendly Data Entry, $40/hr, Part-Time, Remote, Weekend Job Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Entry-Level Remote Data Entry, $50/hr, Evening Job Remote Live Chat, $40/hr, College Student, No Experience Remote Data Entry, $40/hr, Evening/Night Job, No Experience Data Entry, $35/hr, Remote, Evening Job, College Student Virtual Assistant, $35/hr, Weekend, No Degree, Remote Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Phone Job, $42/hr, Part-Time, College Student Friendly Data Entry, $40/hr, Remote, Night Shift, College Student Job Phone Job, $35/hr, Remote, Part-Time, College Student Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Data Entry, $35/hr, No Experience, Evening/Night Job
- Coordinate responsibilities, activities, and schedule with Service Supervisor to insure customer satisfaction, proper billing, and support collections activities
- Communicate frequently with involved The Company's America employees and customer employees to insure that expectations are being met
- Return of parts shipped for the service call but not purchased by the customer or defective parts replaced under warranty
- Maintenance of a home office for coordinating activities in between service calls
What you bring:
- Ability to discuss, diagnosis & repair robot operational and process problems as reported by the customer or Hotline
- Expert in reading and interpreting electrical, mechanical, and pneumatic prints and related technical documentation.
- Ability to read and interpret PLC ladder logic
- Minimum previous experience with Fanuc robots, controllers and peripheral equipment onRJ3iB, R30iA, and R30iB control platforms
- Well-developed technical writing and communication skills
- Able to work at customer sites with little direct supervision
- Bachelor’s Degree in an Applied Science or equivalent technical education preferred
- Five years Robotics Integration/Installation/Service Experience
- Mechanical/Electrical/Pneumatic Troubleshooting, Teardown, and Repair Experience
- Significant Travel Experience
