Job description: Job Description

*Opportunities available for candidates nationwide.

*Candidates local to our Orlando office can work full-time from home or work full-time on-site.

Exciting customer relations position available supporting CVS retail pharmacy stores. Responsibilities include responding to customer calls made to our 1-800-SHOP-CVS line in a manner that is reflective of the company’s purpose and values. Must have superb customer service skills to assist pharmacy customers in an inbound customer contact center setting.

Data Entry, No Degree, $40/hr, Part-Time, Remote Job Weekend Customer Support, $42/hr, Remote, College Student Remote Phone Job, $40/hr, No Degree, College Student Friendly Virtual Assistant, $42/hr, Evening, Remote, College Student Phone Support, $35/hr, Weekend, Remote, No Experience Phone Support, $50/hr, Weekend, Remote, No Experience Live Chat Support, $40/hr, Weekend, Remote, College Student Remote Customer Support, $35/hr, Night Shift, No Degree Remote Customer Support, $40/hr, Night Job, No Experience Remote Data Entry, $45/hr, Weekend Job, College Student Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Live Chat Support, $42/hr, Weekend, Remote, No Degree Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Data Entry, $40/hr, Part-Time, College Student Job Live Chat Support, $35/hr, Remote, No Experience Required Remote Phone Support, $40/hr, Evening, No Experience Required Remote Data Entry, No Experience, $40/hr, Part-Time Remote Customer Support, $40/hr, Night Job, No Experience Remote Moderator, $40/hr, Weekend, No Experience Required Remote Data Entry, $40/hr, Weekend Job, College Student Virtual Assistant, $42/hr, Remote, Weekend, No Degree Data Entry, $45/hr, Remote, Night Job, No Degree Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Phone Support, Remote, $42/hr, Evening/Night Shift Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Phone Support, $45/hr, Evening, No Experience Required Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Customer Support, $45/hr, No Degree, Evening Job Remote Phone Job, $42/hr, Night Shift, College Student Friendly Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Live Chat, $45/hr, College Student, No Experience Remote Live Chat, $50/hr, College Student, No Experience Data Entry, Remote, $40/hr, Evening Job, No Degree Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Phone Job, $40/hr, Night Shift, College Student Friendly Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Customer Support, $35/hr, Night Job, Remote, No Experience Virtual Assistant, $50/hr, Evening, Remote, College Student Customer Support, $40/hr, Remote, Evening, No Experience Remote Phone Support, $45/hr, Evening, No Experience Required Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Phone Job, $45/hr, No Degree, College Student Friendly Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Data Entry, $40/hr, Part-Time, College Student Job Phone Support, $40/hr, Remote, No Experience, Evening Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Data Entry, $40/hr, Part-Time, College Student Job Weekend Customer Support, $42/hr, Remote, College Student Data Entry, No Experience, $35/hr, Remote, College Student Live Chat Support, Remote, $40/hr, Night Shift, College Student Data Entry, $40/hr, No Experience, Remote, Weekend Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Phone Support, Remote, $50/hr, No Experience, Night Shift Data Entry, $40/hr, No Experience, Remote, Weekend Job Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Data Entry, $40/hr, Part-Time, College Student Job Data Entry, Remote, $42/hr, Evening Job, No Degree Phone Support, Remote, $42/hr, Evening/Night Shift Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Customer Support, $42/hr, Night Job, No Experience Phone Support, Remote, $40/hr, Evening/Night Shift Phone Job, $50/hr, Remote, Part-Time, College Student Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Data Entry, No Degree, $40/hr, Part-Time, Remote Job Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Phone Support, Remote, $35/hr, No Experience, Part-Time Customer Support, $40/hr, Remote, Part-Time, No Degree Live Chat Support, $35/hr, Remote, No Experience Required Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Phone Job, $40/hr, No Degree, College Student Friendly Data Entry, $40/hr, Part-Time, Remote, Weekend Job Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Entry-Level Remote Data Entry, $50/hr, Evening Job Remote Live Chat, $40/hr, College Student, No Experience Remote Data Entry, $40/hr, Evening/Night Job, No Experience Data Entry, $35/hr, Remote, Evening Job, College Student Virtual Assistant, $35/hr, Weekend, No Degree, Remote Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Phone Job, $42/hr, Part-Time, College Student Friendly Data Entry, $40/hr, Remote, Night Shift, College Student Job Phone Job, $35/hr, Remote, Part-Time, College Student Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Data Entry, $35/hr, No Experience, Evening/Night Job

In this role, you will serve as a customer advocate when researching, responding, or interpreting company procedures or policies with the ultimate goal of delighting our valuable pharmacy customers. Excellent communication skills are needed as you review and process incoming phone calls, emails, and letters and as you respond to customers either on the phone or via written communications. Collaboration skills are needed as you partner with field management, category managers, and other departments to resolve customer concerns in a timely and proficient manner. This position will provide customer service upholding our goals of delivery through the execution of responsiveness, reliability, and professionalism.

Available Work Shifts

-Monday-Friday, 10:30am to 7:00pm (EDT)

-Sunday-Thursday, 10:00am to 6:30pm (EDT)

-Tuesday-Saturday, 10:00am to 6:30pm (EDT)

Pay Range

The typical pay range for this role is:

Minimum: 17.00

Maximum: 27.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Apply Job!

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit

Required Qualifications

-Must have a minimum of 1 consecutive year experience in customer service.

-Excellent communication, organization and follow up skills.

-Ability to articulate program details to customers over the telephone and in writing.

-Strong PC skills along with the ability to toggle from different applications.

-Microsoft (MS) Windows-based applications and MS Office proficiency.

-Flexibility in work schedule and ability to complete paid company training program.

Preferred Qualifications

-Bilingual in Spanish

-Prior inbound Call Center experience

-Previous experience working from home a plus

-Prior retail experience or Pharmacy experience

Education

Verifiable High School diploma, GED or equivalent experience.

Business Overview

Bring your heart to CVS Health

Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand – with heart at its center – our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day.

CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.